
Providing Good Customer Service During Challenging Times
How do you give good customers service when the problem is out of your control? Here are a few tips to easily improve customer service and satisfaction.

How do you give good customers service when the problem is out of your control? Here are a few tips to easily improve customer service and satisfaction.

“To activate others, to make them enthusiastic, you must first be enthusiastic yourself.” 3 tips to get yourself and your team motivated for business success.

Simplify the business decision-making process – Here is an easy tool to help determine the best business decision for you.

Many business owners desperately seek methods to attract new customers. Consider businesses you frequent; why are you a loyal customer? Get back to business basics.

We all want to implement positive changes in our businesses but making it happen is not easy. Here are two tips to help make the change a positive and lasting one.

Here are some tips to help you achieve your business and personal goals.

Here we use the traditional scenario of the hard-working business owner dad and the hard working stay at home mom to ask a question about the importance of each one’s job.

We tend to give more attention to negative experiences, than positive ones. This negativity bias can lead to poor decision-making by business owners.

If you need to implement a change in your business, here is our advice:

Business owners face many decisions, large and small on a daily basis. Here’s a simple tool to help you make the decision-making process easier.

There are actually two problem behaviors that are usually in the way of doing a backup… and both are easy to overcome.

Think you have to start your invention from scratch? Why not combine existing innovations?
But you can learn from real stories about business owners’ challenges and breakthroughs.
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