Advice to Eliminate Customer Service Issues
If your business has specific black and white systems to deal with customer service issues that arise, everyone benefits.
If your business has specific black and white systems to deal with customer service issues that arise, everyone benefits.
Soft skills training is a big part of how we help businesses grow, and we practice what we preach!
Could it be possible that the outcome of a business sales call can be influenced by positive thoughts?
Do you cringe when you get an envelope from your accountant or lawyer with some unknown surprise fee inside?
“You need to spend a quarter to make a dollar”. This is very true when it comes to equipping your employees to be productive.
As a business owner, dealing with employee issues can be difficult, but not dealing with them can be worse – Don’t avoid firing the bad employee.
Many new businesses focus on determining their market. It is better to drill down in the marketplace and discover the specific groups of customers based on their needs and frustrations.
Most people fail to adopt new habits because they want change to happen overnight. However, big changes can happen with just a few small changes.
Have you ever been disappointed, angry and/or just generally frustrated with employees, customers, bankers or the government?
If you survey the employees of any business and ask them to rank what is important to them respect always ranks higher than money. Let’s explore the benefits of a respectful workplace.
Who is right?
Here’s a tip on how to win a business argument.
The value of repetition is often neglected, but is an essential component to business growth. Through repetition, good habits and skills are developed.
But you can learn from real stories about business owners’ challenges and breakthroughs.
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