Resolving Customer Service Problems
When customer service problems arise, it is important to take a step back and ask a few questions before reacting.
When customer service problems arise, it is important to take a step back and ask a few questions before reacting.
Every independent business owner needs a good relationship with their bank. Here’s our advice.
Check out this advice on how to beat your business competitors.
The business owner who tries to be all things to all people, is fated to fail.
Learn the 3 strategies to adopt to be more competitive in your industry.
It is important to be keep the following in mind when reading predictions; whether business, economic, personal or trend related.
If you want to increase profits in your business, the common method is to crank up the advertising spending. This can be expensive and ineffective as spraying water towards a bucket!
Business owners need to manage their business, but also their time and energy to function at their best, and that means spending time away from work.
To be successful in business you need to be smart in many skills pertaining to different professions. It may be worthwhile to “rent the brains” you need.
Quite often in business, “The problem is not the problem”. It takes persistence and effort to drill down to uncover the true root of the problem and create the solution.
Two little words can have a big impact on your customer service interactions.
Alignment between employees` personal goals and professional goals is key to motivation. A great tool for improving motivation is one-on-one meetings.
Can a business offering fewer products result in more sales? Consider the many benefits of offering fewer products.
But you can learn from real stories about business owners’ challenges and breakthroughs.
Get the stories delivered to your inbox every week.