Amp Up Your Customer Service
How phone inquiries are handled can make or break a business. Here’s how one business amped up their customer service while also increasing profits.
How phone inquiries are handled can make or break a business. Here’s how one business amped up their customer service while also increasing profits.
If your business has specific black and white systems to deal with customer service issues that arise, everyone benefits.
Have you ever been disappointed, angry and/or just generally frustrated with employees, customers, bankers or the government?
Busy? Unhappy? Stressed? Perhaps you could benefit by simplifying your workday.
The pandemic forced a behavior change. This adjustment in my business model benefits my clients in two profound ways.
Confucius says, “The man who chases two rabbits, catches neither.” Here’s our advice on how to increase focus and productivity.
Whenever you come across a business problem… First you need to ask the question: Is the problem really the problem?
Feeling overwhelmed, out of control or stressed during these uncertain times? You are not alone!
Are you a business owner unsure of how to navigate the rough waters ahead? So, what can you do? What can you control?
I heard some really good advice many years ago when I was helping a client fight with the government on a GST issue.
We all rely on different professionals for advice for business and personal concerns. When we are looking for advice on a specific decision, there is one really important tip…
The story detailed in “The Goal” is a fantastic introduction to industrial engineering basic theories.
But you can learn from real stories about business owners’ challenges and breakthroughs.
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