What’s Easy Versus What’s Best
If a goal of your business is to give consistent and excellent customer service, then you need to step into the customer’s shoes.
If a goal of your business is to give consistent and excellent customer service, then you need to step into the customer’s shoes.
We tend to give more attention to negative experiences, than positive ones. This negativity bias can lead to poor decision-making by business owners.
If you need to implement a change in your business, here is our advice:
Business owners face many decisions, large and small on a daily basis. Here’s a simple tool to help you make the decision-making process easier.
Do you have too many items on your to-do list? Are your days stretching beyond five o’clock? Your work week’s stretching beyond 5 days?
You can become a better learner and smoothly surf the changes in your business and your life by altering the way you approach new situations.
Do you know what’s really happening at your business when you’re not there? Do you really know how your customers are being served?
Adding positive habits into your day can help business owner take productive steps towards fulfillment, success and ultimately happiness.
Review these considerations about your business’s marketing strategy and how your brand can benefit from online marketing channels.
Meetings are about building or deepening relationships between people in a business. It’s time to put away mobile phones and focus on having real conversations.
Managing and leading may seem to be opposing activities if you consider that business growth and change challenges the established systems.
Every independent business owner needs a good relationship with their bank, but so many business owners are frustrated by the banking processes. Here’s our advice.
But you can learn from real stories about business owners’ challenges and breakthroughs.
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