Customer Strategy

We work with your business to assess how well the current business model is working. We explore how well each of your customer segments are positioned with your value proposition. We support a pricing strategy based on differentiation. We help you extract fair value from your customers and help stop the wrong customers from consuming unnecessary resources.

Services include:

  • Assessment of business strengths, weaknesses, opportunities and threats
  • Systematizing the business processes
  • Collecting feedback from employees, customers and owners
  • Customer relationship management training and consulting
  • Identifying  and testing alternative pricing and differentiation strategies
  • Evaluating markets for existing products and services

How can we help you?