Tag Archives: help for small business challenges
Innovation in Business
Here at The Business Therapist we love seeing innovative businesses and we also love supporting local businesses. Recently we discovered a gem of a unique business offering that we would like to share Continue reading
Don’t Avoid Firing an Employee
As a business owner, dealing with employee issues can be difficult, but not dealing with them can be worse. Continue reading
Instant or Deferred Gratification?
There can be a tendency to celebrate short term business success too soon. Let’s say your business has a good month and you make a nice profit. Should you take a bonus? Should you reward yourself right away? Continue reading
Eliminating Customer Service Issues
If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading
Problem Solving in Business
Whenever you come across a problem, the next step is to solve the problem, right? Actually not quite – first you need to ask the question: “Is the problem really the problem?” Continue reading
Improving the Hiring Process – The Induction Plan
Does your business have a formal induction plan for new hires? An induction plan will help ensure that the initial impressions on the first day of a new job are positive, and the new employee starts off productively. Continue reading
A Great Customer Service Story
This post is a story about customer service success in a challenging situation. How do you give good customers service when the problem is totally out of your control? Continue reading
How to Motivate Your Employees (Without Money!)
This is part 2 of ‘How to (Not) Motivate You Employees, Paul Foster, The Business Therapist, shares 5 ideas to help business owners motivate employees – without money! Continue reading
How to (Not) Motivate Your Employees
There is an assumption by the many small business owners, that employees are motivated most by money. Could a complaint by an employee about ‘not enough money’ be masking the real problem? Continue reading
How to Increase Profits Easily in Your Business
Every business has some ‘low hanging fruit’ to pick. There are ripe profits stuck between the leads your business generates and the actual revenue dollars you convert from these leads. There are many reasons that many of your leads did not become sales. Continue reading