Tag Archives: employee training
How To Be A Good Employee
Respectful communication is essential to a happy, productive employer – employee relationship. Here are some tips to be a good employee. Continue reading
Eliminating Customer Service Issues
If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading
Improving the Hiring Process – The Induction Plan
Does your business have a formal induction plan for new hires? An induction plan will help ensure that the initial impressions on the first day of a new job are positive, and the new employee starts off productively. Continue reading
How to Hire Employees – 3 Tips
Investing a little more effort at the beginning of the hiring process can save a lot of money and future frustrations. Continue reading
A Confident and Educated Customer
Is your sales staff educated in all aspects of the products or services your business offers? Their knowledge can improve the experience of a customer making a purchase decision! An educated and confident consumer is your best potential customer. Continue reading
How to Build a Business System for Freedom and Profit
Are there certain parts of your business that you feel have to be done by you – the business owner? Here are some tips from Paul Foster, The Business Therapist, to build a business system for freedom and profit. Continue reading
How to (Not) Motivate Your Employees
There is an assumption by the many small business owners, that employees are motivated most by money. Could a complaint by an employee about ‘not enough money’ be masking the real problem? Continue reading
Leadership in Business – More is Caught than Taught
Sometimes business owners preach the critical systems for their teams to follow, but then override the systems themselves. This is a request to business owners to sit back and reflect on their leadership.
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Managing Employees – Sometimes it takes 51 times!
It takes persistence to encourage employees to follow the everyday routines and persistence to stick to the systems established in your business. These are the ordinary, everyday activities your employees know they should be doing but are slacking a bit. Continue reading
Improving Employee Communications in a Small Business
As a business advisor, I have noted time and again that effective employee communications in a small business can increase efficiency and create value within the employee-employer relationship. Continue reading