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Tag Archives: effective communications

Being Proactive About Business Communication

I recently read Dave Ramsay’s book, EntreLeadership. You’ll want to read it because he openly shares his small business experience, insights and wisdom via real life stories. Dave explains the ‘great companies, great communication’ relationship with a perfect metaphor: “Your business is a party. You have invited your team to the party... Continue reading

Learn to Listen Like a 3 Year Old

Why are we careful not to say anything 'bad' around a young child? Because they are very, very good listeners! To them, listening is power; it is how they learn and grow. Hey, wait a minute, weren’t we all three year olds at one time? Therefore, we all have the potential to be really good listeners! What happened in between? I think one of the... Continue reading

3 Reasons Why Business Meetings are Still Important

Since posting 6 Tips to Holding Effective Meetings in July of 2011, it has consistently remained one of my more popular posts. I have also seen opposing points of view that business meetings are a complete waste of time. I strongly disagree. But if a business didn’t follow my 6 tips in running a better business meeting, then I would agree; ineff... Continue reading

Book Review – ‘Remote’

I just finished the new book Remote by Jason Fried and David Heinemeier Hansson, the founders of 37Signals.  The writing style is quite pleasant to read as it is very short chapters with lots of white space (so you can read a lot of pages faster).  They also wrote a book Rework, that was a New York Times bestseller. I wouldn’t recommend read... Continue reading

3 Tips for Dealing with Constant Interruptions

With all the great technology to make the world more productive it seems there are more ways to be interrupted than ever! Here are 3 tips to help you get your work done: 1)     Create your own barriers – If you don’t ask your co-workers to stop invading your space, why would they stop invading your space? I think the key is to start by 'as... Continue reading

Your Business – Mission Statement or Manifesto?

What is the difference between a business having a 'manifesto' and a 'mission statement'? I have done very little research on this topic, but I don’t think there is much difference in theory. But I just like the word  'manifesto'. (Did you see my hands moving when I said it?) A manifesto is just a better and cooler way to state what your busin... Continue reading

Help Your Accountant Help You – 3 Tips

Here are 3 tips to improve your relationship with your accountant for your business: 1)     Don’t wait for them to call you about a planning meeting. In a perfect world every accounting firm has unlimited time and energy to be proactive and think about your business and it’s future. In the real world, a lot of firms end up being reactive ... Continue reading

Do You Communicate ‘Business’ or ‘Family’?

Mixing a family and a business is like mixing oil and water. A design problem with this dynamic shows up when two family members communicate in the business. As an example, if a father works in the business with his son, the father may have to give instructions to his son.  While the father may think he is talking to his son just like he is talki... Continue reading

The ‘Flipped’ Classroom

One of the teaching concepts we discussed at the Lean Launchpad Educators Program at Stanford last week was the 'flipped' classroom. Instead of using the class time to give a lecture, the lectures are pre-recorded on video and the students required to watch them before coming to class. The class time is then an interactive discussion about the top... Continue reading

What is Your Website Doing For You?

Recently we've heard from several business owners that their websites simply aren't working for them. It seems that just having a website is ‘so 10 years ago’. Pro-active business owners want their websites to work harder for them. Where to start? Try viewing your website from your customer’s perspective. Review the spelling and gramma... Continue reading