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Tag Archives: communication skills

Learn to Listen Like a 3 Year Old

Why are we careful not to say anything 'bad' around a young child? Because they are very, very good listeners! To them, listening is power; it is how they learn and grow. Hey, wait a minute, weren’t we all three year olds at one time? Therefore, we all have the potential to be really good listeners! What happened in between? I think one of the... Continue reading

3 Tips for Dealing with Constant Interruptions

With all the great technology to make the world more productive it seems there are more ways to be interrupted than ever! Here are 3 tips to help you get your work done: 1)     Create your own barriers – If you don’t ask your co-workers to stop invading your space, why would they stop invading your space? I think the key is to start by 'as... Continue reading

Do You Communicate ‘Business’ or ‘Family’?

Mixing a family and a business is like mixing oil and water. A design problem with this dynamic shows up when two family members communicate in the business. As an example, if a father works in the business with his son, the father may have to give instructions to his son.  While the father may think he is talking to his son just like he is talki... Continue reading

The ‘Flipped’ Classroom

One of the teaching concepts we discussed at the Lean Launchpad Educators Program at Stanford last week was the 'flipped' classroom. Instead of using the class time to give a lecture, the lectures are pre-recorded on video and the students required to watch them before coming to class. The class time is then an interactive discussion about the top... Continue reading

The Importance of Repetition for Business Growth

The value of repetition is often neglected. Let me say that again, the value of repetition is often neglected. As an example, the popular children’s show Blues Clues repeats the same episode from Monday to Friday each week. Children watch the same episode five times in five days.  The developers of the show realized that for the child to really... Continue reading

Self Limiting Beliefs

A fundamental part of our business model is to help business owners identify a self-limiting or business-limiting belief. The biggest problem in doing this is that they don’t look like self limiting beliefs to the business owner. To them and all of us, these beliefs show up as reality. As you can imagine in performing this part of the job, the d... Continue reading

Expert Knowledge as a Product

How many times does the boss have to politely and respectfully deliver the same message to the same employee for them to get it? Why is it if an outside expert comes in and tells the employee the same thing, they suddenly get it? It can get really expensive hiring experts to come in and work with your employees every day.  Fortunately, the world... Continue reading

Time and Energy Management Tip – Learn to Say NO

Want more time in your business day? Have you spread yourself too thin? Is it because you agreed to a task that you should have said “NO” to? Being too nice Time pressure increases for those who are too nice to say “no”. The problem with this symptom is that everyone around you tends to learn this information. They will ask you to do tas... Continue reading

A Technology Prediction for 2013

This seems to be the time to predict the future for 2013, so I thought I would share a strange dream about a technology transformation that I think could happen. Texting is a major way of communicating today – regardless of age. It's so easy, I can create a text with my iPhone by simply speaking into it. I predict this voice-to-text technology... Continue reading

A Video is Worth 228 Pages of Words

I just finished Simon Sinek’s book Start With Why – How great leaders inspire everyone to take action. It is a very enjoyable and worthwhile book to read. Simon Sinek also recorded a talk on ted.com as an 18 minute video.  Having read the book and watched the video, I can confirm if you watch the video you don’t need to read the book. Sinek... Continue reading