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Tag Archives: business tips

The Business Therapist® Manifesto

As inspired recently by Holstee, the team at The Business Therapist® has developed our own manifesto. We found this to be a collectively creative experience and the process helped clarify our beliefs.    Does your business have a manifesto? We believe businesses can benefit by clarifying 'who you are' and 'what you do and why'. ... Continue reading

Business Tip – The Power of a Good Purge

For most of us it feels pretty good to do a 'purge' in our business lives. For example, it is a commonly known fact that a clean desk can result in a more productive workspace.  However, there are two main types of purging: 1)     The 'Chip Away At It' purge – This type of purge has some benefits but it is only a partial purge. For example: ... Continue reading

Enjoying Your Life

I recently found this picture that I took in St. Maarten a few years ago which made me stop and think. I wondered how hard the owner of  the 120’ yacht would have worked to buy it? What sacrifices did he make? Did he feel like the 'king of the hill' when he bought it? So I made up the following commentary for the picture: Joe Business Owner ... Continue reading

Time and Energy Management Tip – Learn to Say NO

Want more time in your business day? Have you spread yourself too thin? Is it because you agreed to a task that you should have said “NO” to? You're being too nice Time pressure increases for those who are too nice to say “no”. The problem with this symptom is that everyone around you tends to learn this information. They will ask you ... Continue reading

Business Meeting Tip

Why do some business owners hold up a meeting waiting for the latecomers? When you think about it, you are punishing those who arrived on time and rewarding the ones who come late. My suggestion is: Don’t wait for those who are late. Implementation of this philosophy makes for more efficient meetings, increases the respect of those that arri... Continue reading

There is No Magic Pill for Small Business Success

If we could just invent a magic pill that business owners could take to solve all their problems – our business problems would be solved too! And a lot of times, we come across business owners looking to us to provide the magic pill. While you might think they would be good clients, actually they are not. It never works unless the business owne... Continue reading

Implementing Change in Business – Understanding the J Curve

Working with business owners, we observe many businesses seeking change and implementing an action plan, then terminating the plan early on in the effort. The reason these businesses striving for change abandon their plan is: the plan didn’t work. The reality is that the plan didn’t work YET. If you could use a horizontal line to demonstrate ... Continue reading

Turn Customer Service Problems into Profits

Idea #1 - When a customer service problem comes to your attention, stop and ask a couple questions before reacting to it:  Is this customer service issue an exception?  Is this customer service problem an isolated incident? Real life examples A furniture company has made 98 timely deliveries to happy customers and two ‘could have been... Continue reading

Asking for Business Advice – 1 Important Tip

We all rely on different professionals for advice for business and personal concerns. When we are looking for advice on a specific decision, here is a really important tip: Ask for the advice BEFORE you 'sign up' on the decision! It may seem obvious, but it is very worthwhile to remember this little piece of advice. Examples of when it’s too ... Continue reading

Getting Over Guilty Feelings as a Business Owner

One of the quality of life improvements we support at our firm is the ability to take a regular afternoon off to play golf.  This is a therapeutic and productive way to relax and re-energize for a business owner. It can also be a productive business development outing. In our work with small business owners, we find time and again that taking t... Continue reading