Category Archives: Product business help
Value vs Time – A Tip for Business Owners
As business owners, we sometimes forget how many years of school, real life experience or both are involved in being able to share our talent, and the value given. Continue reading
Determining the Market for Your Business Versus Customer Development
Many new businesses focus on determining their market. It is better to drill down in the marketplace and discover the specific groups of customers based on their needs and frustrations. Continue reading
Back to Business Basics
Many business owners desperately seek methods to attract new customers. Consider businesses you frequent; why are you a loyal customer? Continue reading
Turn Customer Service Problems into Profits
When business owners analyze customer service problems, they often uncover opportunities to improve customer & employee satisfaction and increase profits. Continue reading
Be Different by Better Positioning Your Expertise
When your business positions its expertise in a way that adds real value to the customer, the conversation moves from ‘How much is it?’ to ‘What incredible value!’ and eliminates the competition. Continue reading
Pricing Strategy – Be Different
For a small business, your pricing strategy should not be only about price. It should be about being different! Continue reading
Eliminating Customer Service Issues
If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading
Minder, Grinder or Finder – Determining Your Business Preference
In business,each of us has a natural preference to be one of three business styles. The first step is to determine which type of work you naturally prefer. Continue reading
Pricing Strategy
Are you pricing to the 10% of customers that are never happy? You tend to hear the 10% crowd loud and clear when they complain, but forget that the other 90% are happy. Continue reading
We Are Expanding into the UK Marketplace!
The teams at The Business Therapist® are excited to confirm our entry into the U.K. marketplace! Although we have performed services for U.K. business owners as early as October, 2003, we are currently marketing our services to this market once again. Continue reading
