Category Archives: Product business help

Be Different by Better Positioning Your Expertise

By Paul Foster

When your business positions its expertise in a way that adds real value to the customer, the conversation moves from ‘How much is it?’ to ‘What incredible value!’ and eliminates the competition. Continue reading

Eliminating Customer Service Issues

By Paul Foster

If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading

Pricing Strategy

By Paul Foster

Are you pricing to the 10% of customers that are never happy? You tend to hear the 10% crowd loud and clear when they complain, but forget that the other 90% are happy. Continue reading

We Are Expanding into the UK Marketplace!

By Paul Foster

The teams at The Business Therapist® are excited to confirm our entry into the U.K. marketplace! Although we have performed services for U.K. business owners as early as October, 2003, we are currently marketing our services to this market once again. Continue reading

Discounting Your Price or Value Add?

By Paul Foster

If you give someone a ‘deal’, you could sell more than if you didn’t – But instead of giving a discount on price, have you considered adding value instead? Continue reading

Should Your Business Offer a Guarantee?

By Paul Foster

When you provide a guarantee, you remove the risks to the potential purchaser and make it easier for them to buy from you. Here are 5 tips to developing a great guarantee. Continue reading

A Confident and Educated Customer

By Paul Foster

Is your sales staff educated in all aspects of the products or services your business offers? Their knowledge can improve the experience of a customer making a purchase decision! An educated and confident consumer is your best potential customer. Continue reading

Setting Prices in a Business – An Agonizing but Critical Task

By Paul Foster

One of the challenges that face business owners is increasing prices within their business. The pricing discussion is therefore critically important and directly affects the business’s profits. It is worthwhile to consider the following facts about pricing and differentiation. Continue reading

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