Category Archives: Managing employees

Business Style: Family or Corporation?

By Paul Foster

One of the intangible assets of any small business is its culture or style. In developing your own style for your business, there is a big difference between operating it ‘like a family’ or operating like a large ‘corporation’. Continue reading

How To Be A Good Employee

By Liz Grady

Respectful communication is essential to a happy, productive employer – employee relationship. Here are some tips to be a good employee. Continue reading

Employer – Employee Dynamics

By Paul Foster

One management philosophy states that business owners need to have control over their employee, in order to for them to be productive, and the other style says employees will thrive when given the freedom to be productive without supervision. Which one is right? Continue reading

Mutual Respect in the Workplace is Free

By Paul Foster

If you survey the employees of any business and ask them to rank what is important to them respect always ranks higher than money. Let’s explore the benefits of a respectful workplace. Continue reading

Eliminating Customer Service Issues

By Paul Foster

If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading

3 Ways to Motivate Yourself and Your Team

By Paul Foster

In the book, ‘The Magic of Thinking Big’ by David J. Schwartz, Ph.D suggests: “To activate others, to make them enthusiastic, you must first be enthusiastic yourself.” Dr. Schwartz provides 3 ways to get motivated or activated. Continue reading

Problem Solving in Business

By Paul Foster

Whenever you come across a problem, the next step is to solve the problem, right? Actually not quite – first you need to ask the question: “Is the problem really the problem?” Continue reading

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