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Category Archives: Improving Communication in Business

Improving Employee Communications – When an Employee ‘Doesn’t Care’

When a business has employees with bad attitudes it's no fun for anyone. If the boss doesn’t care, it’s even worse.  Wouldn’t it be valuable to understand the how and why this poisonous situation sneaks into a business? We know from first hand experience that the vast majority of owners and employees do care. Some of them used to care a ... Continue reading

Learn to Listen Like a 3 Year Old

Why are we careful not to say anything 'bad' around a young child? Because they are very, very good listeners! To them, listening is power; it is how they learn and grow. Hey, wait a minute, weren’t we all three year olds at one time? Therefore, we all have the potential to be really good listeners! What happened in between? I think one of the... Continue reading

How to Win a Business Argument

Who is right? A tip on how to win the argument! First a story: Dan and Tom were having an argument. They were both very sure their position was 'right'. In order to make sure, Dan had an idea. He proposed to Tom that he would go up and ask the old man on the hill. By the way, the old man is the smartest fellow in town. So Dan went up to se... Continue reading

Improving Business Communication

Last week I wrote a post about communication in business. This article is a follow up with more details and suggestions on the actual ‘chat’ In preparation for an important or uncomfortable discussion, it is a good idea to set aside a time and place ahead of time and let the person or persons know what the discussion will be focused on. In ... Continue reading

Corporate Communication Skills

Do you avoid having a business conversation because it might be uncomfortable? Does it seem that the other person just does not understand your point of view? The first thing to understand is that the other person’s point of view is as valid to them as yours is to you. Before the conversation, it is important to try and put yourself in their s... Continue reading

6 Tips to Holding Effective Team Meetings

Is it worth the effort to have regular team meetings? I find the businesses that hold regular meetings are also the businesses that run more efficiently. (i.e. make more money!) Here are some tips to consider to have productive team meetings: 1) Have a meeting every week. Dedicate a specific time and day of the week for the meeting. 2... Continue reading