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Category Archives: Growth Hack

Growth Hacking, growth hack, improving business systems, lean startup methodology

Discovering the Root Cause of a Problem

Last week’s blog touched on a process called ‘The 5 Whys’ which is best implemented as a tool to find the root cause of a problem. Quite often, ‘The problem is not the problem’. It was developed by Sakichi Toyoda, a Japanese inventor. It became part of the Toyota Production System and then Lean Manufacturing and Six Sigma. It is now... Continue reading

Learn to Listen Like a 3 Year Old

Why are we careful not to say anything 'bad' around a young child? Because they are very, very good listeners! To them, listening is power; it is how they learn and grow. Hey, wait a minute, weren’t we all three year olds at one time? Therefore, we all have the potential to be really good listeners! What happened in between? I think one of the... Continue reading

Be a Small Business ‘Growth Hacker’

‘Growth hacker’ sounds like a bad person, but in reality it’s a smart business person. Wikipedia includes the following in the definition of Growth Hacking: …as in many cases Growth Hackers are simply good at using techniques such as search engine optimization, web site analytics, content marketing and A/B testing which are already mains... Continue reading

This is a Five Minute Job!

This expression has stayed in my mind for years and these 6 little words have really helped me be more productive at work.  I had an employer who would write notes of tasks to completed during the workday that were often neglected; mostly because the little jobs weren't 'easy' or 'fun' (think toilets!). My boss would bold, underline and highlight... Continue reading

3 Reasons Why Business Meetings are Still Important

Since posting 6 Tips to Holding Effective Meetings in July of 2011, it has consistently remained one of my more popular posts. I have also seen opposing points of view that business meetings are a complete waste of time. I strongly disagree. But if a business didn’t follow my 6 tips in running a better business meeting, then I would agree; ineff... Continue reading

Trick Yourself to Get Free Business Advice

Why is it that we can look at another small business and see what they are doing right or wrong so easily? So how does the trick work? Easy: As you go about your day, analyze all the businesses you interact with. How did they do at increasing the average transaction value? Did you get up sold?  Related Article: A Quick Study on Increasing You... Continue reading