Category Archives: Business tips

Eliminating Customer Service Issues

By Paul Foster

If your business has specific ‘black and white’ written instructions or systems to deal with customer service issues that arise time and time again – everyone benefits – the business owner, the customers and the employees. Continue reading

Business Decision Advice

By Paul Foster

Indecision can be paralyzing and frustrating to your business as well as your personal life. I believe it is the actions you take to implement a decision that are more important than which option you choose. Continue reading

Email Etiquette Reminders for Business

By Liz Grady

Email is the most effective manner of communication in business today. Often proper etiquette is overlooked in haste. Here are a few email etiquette reminders. Continue reading

3 Ways to Motivate Yourself and Your Team

By Paul Foster

In the book, ‘The Magic of Thinking Big’ by David J. Schwartz, Ph.D suggests: “To activate others, to make them enthusiastic, you must first be enthusiastic yourself.” Dr. Schwartz provides 3 ways to get motivated or activated. Continue reading

Are You Doing Regular Computer Backups?

By Paul Foster

For some reason, the typical way to motivate you to set up a systematic, automatic backup routine is to first lose some important information as a result of a hardware issue. Continue reading

Problem Solving in Business

By Paul Foster

Whenever you come across a problem, the next step is to solve the problem, right? Actually not quite – first you need to ask the question: “Is the problem really the problem?” Continue reading

Improving the Hiring Process – The Induction Plan

By Paul Foster

Does your business have a formal induction plan for new hires? An induction plan will help ensure that the initial impressions on the first day of a new job are positive, and the new employee starts off productively. Continue reading

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