Category Archives: Business team management
3 Ways to Motivate Yourself and Your Team
In the book, ‘The Magic of Thinking Big’ by David J. Schwartz, Ph.D suggests: “To activate others, to make them enthusiastic, you must first be enthusiastic yourself.” Dr. Schwartz provides 3 ways to get motivated or activated. Continue reading
Problem Solving in Business
Whenever you come across a problem, the next step is to solve the problem, right? Actually not quite – first you need to ask the question: “Is the problem really the problem?” Continue reading
Improving the Hiring Process – The Induction Plan
Does your business have a formal induction plan for new hires? An induction plan will help ensure that the initial impressions on the first day of a new job are positive, and the new employee starts off productively. Continue reading
The Christmas Bonus Dilemma
This time of year, my business owner clients struggle with the Christmas Bonus Dilemma. Should I pay one, and if I do then how much is fair? Should I pay the same amount to everyone? Continue reading
The Fish Rots From The Head Down
The more time I spend advising business owners, the more I witness that the actions and attitudes of the business owner (the head of the fish) impact every part of the business operations. Continue reading
Communication in Business – Having the Discussion
This post is a follow up from last week’s ‘Communication in Business’. Here are some suggestions and tips when preparing for an important or uncomfortable business discussion. Continue reading
How to Hire Employees – 3 Tips
Investing a little more effort at the beginning of the hiring process can save a lot of money and future frustrations. Continue reading
A Great Customer Service Story
This post is a story about customer service success in a challenging situation. How do you give good customers service when the problem is totally out of your control? Continue reading
Emotions in Business – The Letting Go Process
Business owners have feelings just like everyone, but we are expected to lead the business and not let our emotions affect us. This is fairly easy a lot of the time. Then there are those ‘special times’! Continue reading
Improve Employee Productivity with the Right Tools
“You need to spend a quarter to make a dollar”. This is very true when it comes to equipping your employees to be productive. In this article Paul Foster, The Business Therapist, provides 2 examples of increasing employee productivity. Continue reading