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Category Archives: Business systems

A Productivity Tool For Businesses – Kanban Board

I stumbled upon a great tool last week. It’s called a kanban board. The 'kanban' concepts have Japanese roots and were developed for managing workflow in manufacturing projects. Two key concepts are 1) it is a visual representation of the project or projects and 2) it requires you to limit the current capacity for work in progress – i.e. limit... Continue reading

The ‘Flipped’ Classroom

One of the teaching concepts we discussed at the Lean Launchpad Educators Program at Stanford last week was the 'flipped' classroom. Instead of using the class time to give a lecture, the lectures are pre-recorded on video and the students required to watch them before coming to class. The class time is then an interactive discussion about the top... Continue reading

The Importance of Repetition for Business Growth

The value of repetition is often neglected. Let me say that again, the value of repetition is often neglected. As an example, the popular children’s show Blues Clues repeats the same episode from Monday to Friday each week. Children watch the same episode five times in five days.  The developers of the show realized that for the child to really... Continue reading

Expert Knowledge as a Product

How many times does the boss have to politely and respectfully deliver the same message to the same employee for them to get it? Why is it if an outside expert comes in and tells the employee the same thing, they suddenly get it? It can get really expensive hiring experts to come in and work with your employees every day.  Fortunately, the world... Continue reading

The Basics Still Grow Your Business

Sometimes in our search for the latest and greatest new idea to help businesses grow for freedom and cash, we can stop focusing on some basic growth strategies - so let’s review some business basics: 1)    Referrals from your good customers -          Do you actually ask them for referral business? This may sound too simple, but doe... Continue reading

A Video is Worth 228 Pages of Words

I just finished Simon Sinek’s book Start With Why – How great leaders inspire everyone to take action. It is a very enjoyable and worthwhile book to read. Simon Sinek also recorded a talk on ted.com as an 18 minute video.  Having read the book and watched the video, I can confirm if you watch the video you don’t need to read the book. Sinek... Continue reading

The Four Stages of Learning a New Skill

While attending a sales training discussion at a business coaching client of ours, I learned the concept of The Four Stages of Learning. The process was developed by a psychologist named Thomas Gordon and this method is still taught by the corporation he founded, Gordon Training International. Here are the Four Stages of Learning: Unconscious Inc... Continue reading

Non-Google Analytics

Google Analytics is a great (free) tool for determining where your website leads are coming from. You can decide to advertise in different ways: on LinkedIn, publish a blog or place an ad in your industry’s digital publication. When a potential customer show up at your website, Google Analytics will tell which advertising source created the lead.... Continue reading

Reducing the Dependence on the Business Owner – Succession Planning

There are a lot of small businesses in the marketplace that are doing just fine. If they are a first generation business, the founder owners are still the driving force in the business. When the business owner starts looking to the future from the position of current stability and prosperity, some common scenarios appear. Here are the common issue... Continue reading

Business School Simplified!

We know most business owners don’t have formal business training. They learn from the 'school of hard knocks'. But when you search the web for business knowledge it is absolutely overwhelming. How do you know who to trust? Which body of knowledge is more valuable? At The Business Therapist® we have spent many years filtering through what is i... Continue reading