Author Archives: Liz Grady

About Liz Grady

Director of Digital Communications at The Business Therapist

What is Your Website Doing For You?

By Liz Grady

Just ‘having’ a website is ‘so 10 years ago’. Pro-active business owners want their websites to work harder for them. Continue reading

The Importance of Your Business’s Web Presence

By Liz Grady

With the Internet used by 78% of North Americans*, and Google reporting that approximately 89% of web users research products and services online before they buy* – a good web presence is essential. Continue reading

Innovation in Business

By Liz Grady

Here at The Business Therapist we love seeing innovative businesses and we also love supporting local businesses. Recently we discovered a gem of a unique business offering that we would like to share Continue reading

How To Be A Good Employee

By Liz Grady

Respectful communication is essential to a happy, productive employer – employee relationship. Here are some tips to be a good employee. Continue reading

Email Etiquette Reminders for Business

By Liz Grady

Email is the most effective manner of communication in business today. Often proper etiquette is overlooked in haste. Here are a few email etiquette reminders. Continue reading

Better Serve Your Customers with Facebook

By Liz Grady

If a goal of your small business is to better serve your customers, promote your products or services and expand your existing customer base; consider (or reconsider!) Facebook. Continue reading

Could Your Business Benefit With Email Marketing?

By Liz Grady

If a goal of your business to better serve your customers, then you may want to consider email marketing. Email marketing is a relatively inexpensive and simple tool to establish a lasting relationship with your existing customer base. Continue reading

Social Media Marketing – Doing it Right

By Liz Grady

I recently came across an article in a business magazine that asked small business owners if they utilize social media marketing. I was surprised to see the negative responses.

Comments included things like, “No we don’t use social media sites to advertise. We’re an established business and our customers know where to find us.” What about new customers? What about better serving existing customers? Continue reading